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✈️ How airlines use emerging tech for increased customer engagement
Consumer brands are finding new ways to engage with and win new customers using emerging technologies like NFTs and the Metaverse. I’ve learnt this from tracking over 250 consumer brands and their innovative use of emerging tech to for the clues on what’s happening and what’s coming next in the tech economy.
In this article, I look at some of the use-cases in the airline industry.
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